Remote Work Quick Guide

Call Forwarding

Call Forwarding: Forward incoming Molloy College calls to an external phone number.

1. Press the MORE soft key.


2. Press the CFwdALL key. You will hear a confirmation beep.

3. Dial the number to which you want to forward all your calls. Dial the number exactly as if you were placing a call to that number. Remember to include locally required prefix numbers. The phone display is updated to show that calls will be forwarded.

TIP: Calls forwarded from Molloy may come up as UNKNOWN on a cell phone if forwarded.  

Voicemail Retrieval
To retrieve your voicemail from off campus, begin by dialing in to the office. Once your voicemail begins press the star (*) button. You will be asked to "enter your ID followed by pound (#)." Your ID is your extension. Next you will be asked to "enter your PIN followed by pound (#)." Your PIN is the number you enter to access your voicemail messages from on campus.
The STAR (*) button is located on the lower left-hand side of the keypad.  
The POUND (#) button is located on the lower right-hand side of the keypad.

Go To My PC: Provides secure remote access to your computer from anywhere. It can be used to run software applications that reside SPECIFICALLY on your office computer, ie. Jenzabar. There are a limited number of Go To My PC licenses available and they will be given out on an as-needed basis, pending approval.

How to Open Another Mailbox in Outlook Webmail

Jet Library at Home

The Jet Library is here to help. Have a quick question? Ask us via chat. Need more in-depth help? Set up a virtual one-on-one appointment. Go to Lib Guides for more information on all our services.