Influencing, Persuading and Negotiating
Influencing and Negotiating
Course Number: MT-1030 Tuition: $125
Offered in two, three-hour evening sessions, usually in December and May.
This course is designed to help you effectively manage your professional relationships, how to set boundaries within challenging situations without losing your poise or professionalism, and how to diffuse tense situations with humor. You will also determine a set of personal priorities, explore challenges, assess your own style, and develop strategies for proactive communication. During this course, you will learn to identify personal values and set effective goals for your working relationships, recognize the difference between being liked and being respected and develop new strategies for more effective communication. .6 CEUs
Instructor: Bruce Chalnick has 35 years of experience in Human Resources Management and Personnel Administration. He has worked for some of the most prestigious companies within their respective fields. His industry experience includes Retail, Insurance, Financial Services, Chemical Manufacturing and Consulting. He has been responsible for the day-to-day operations of the entire Human Resource functions for the last 25 years and has particular expertise in HR Administration, Employment law, Benefits design, Management Training and Development and Policy Development.
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