Course Number: MT-1010 Tuition: $125
Classroom course offered in two, three-hour evening sessions, usually in October and February. Online course offered every month throughout the year about
mid-month each month.
This course is designed to evaluate and enhance your communication skills. You will analyze your verbal and nonverbal communication skills and practice techniques to help minimize miscommunication. You will also practice techniques to improve your professional work relationships through the use of effective communication strategies. During this course, you will identify potential barriers to effective communication, develop clarity by keeping things simple, determine the most effective communication medium and presentation style, effectively utilize active listening skills, mirroring and feed-back techniques and develop a plan for managing effective workplace interactions. .6 CEUs
Instructor: Bruce Chalnick has 35 years of experience in Human Resources Management and Personnel Administration. He has worked for some of the most prestigious companies within their respective fields. His industry experience includes Retail, Insurance, Financial Services, Chemical Manufacturing and Consulting. He has been responsible for the day-to-day operations of the entire Human Resource functions for the last 25 years and has particular expertise in HR Administration, Employment law, Benefits design, Management Training and Development and Policy Development.