Technology Support Services is located in the lower level of Kellenberg, Room 022. The Information Commons is located on the second floor of the Public Square.
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Technology Support Services
Staff Hours
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Information Commons Staff Hours
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Monday
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7:30 a.m. - 10:00 p.m.
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9:00 a.m. - 9:00 p.m.
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Tuesday
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7:30 a.m. -10:00 p.m.
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9:00 a.m. - 9:00 p.m.
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Wednesday
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7:30 a.m. - 10:00 p.m.
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9:00 a.m. - 9:00 p.m.
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Thursday
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7:30 a.m. - 10:00 p.m.
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9:00 a.m. - 9:00 p.m.
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Friday
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7:30 a.m. - 8:00 p.m.
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9:00 a.m. - 9:00 p.m.
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Saturday
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8:00 a.m. - 4:00 p.m.*
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Not Staffed
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Sunday
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CLOSED
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Not Staffed
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* Hours subject to change based on availability of staff
** The Information Commons is staffed during these hours. The Commons remains accessible when not staffed, subject to the hours of the Public Square building.
Service Requests
Equipment request form - Please use this form to schedule delivery of technology equipment to your classroom or if you need assistance using classroom technology on a specific date. If you need equipment on a recurring basis, fill out the form and then follow-up with an e-mail to dfriedrich@molloy.edu, helpdesk@molloy.edu.
Work order entry - Please use the work order entry system to request assistance or to report non-working technology. It is vital that if you are running a class or other event that needs technology or assistance using technology, that you let us know utilizing one of these methods. These systems allow us to keep track of everything and provide seamless service to the community.
David Friedrich
Manager, Technology Support Services
dfriedrich@molloy.edu
516.323.4803
Stephen Lewis Manager
Academic Computing Services
Slewis2@molloy.edu
516.323.4813
Michael Olivo
Senior Director of MIS and Operations
molivo@molloy.edu
516.323.4840
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