Student Refund Request Form

Student Refunds

Molloy University has partnered with BankMobile to deliver financial aid refunds. For more information about BankMobile, visit Refund Choices.

In order to receive a refund from sources other than Federal Financial Aid, please complete and submit the form below. Use this form to request a refund for an amount up to the credit balance showing on your student bill. Please note, credit balances based on anticipated aid will not be refunded. All aid appearing on the bill with an asterisk (*) is anticipated. 

Fall refund requests will NOT be accepted prior to Friday, September 23, 2022. Requests submitted before that date will not be saved and must be resubmitted.  

Any deposits for upcoming semesters must be kept on the account and cannot be refunded (for example, a housing deposit).

Refund Checks

If you do not select a refund preference, a paper check will be mailed to you from BankMobile after 21 days.

Paper checks expire after 90 days from the date they are written and, at that point, cannot be cashed. BankMobile notifies Molloy of any expired checks. The Office of the Bursar will reach out to students whose checks have expired. Students may report that the check was not received or was lost. Once Bursar has spoken to the student and confirmed the circumstance, the check may be reissued upon student request.

The Office of the Bursar will make two attempts only to contact students whose checks have expired. The following procedure will be followed:

  • A phone call will be made to the student at the number(s) listed on the student account.
  • If after one week there is no response, an email will be sent to the student at his/her Molloy email address requesting the student to contact the Office of the Bursar.
  • Pertaining to Federal Financial Aid Refunds: If there is still no response from the student, after a week from when the email was sent, Bursar will submit the information to the Financial Aid Office, requesting that the funds be returned to the federal government. Once funds are returned to the federal government, refunds cannot be reissued. Financial Aid will notify the student regarding the return.
  • No further attempts will be made to contact the student.

Refund Requests for CARES Act Grants will not be accepted through the portal. Cares Act Grants will be automatically processed - no request is necessary.

*Required fields.

Contact Us

Have questions about anything here? Feel free to drop us a quick note!

Of course, feel free to Contact Us.

Debra O'Connor
Director of Student Financial Services
1000 Hempstead Avenue Wilbur Arts Center, Room W225 Rockville Centre, New York 11571-5002