Office Hours and Contact Information

Technology Support Services is located in the lower level of Kellenberg, Room 022. The Information Commons is located on the second floor of the Public Square.

 

Technology Support Services
Staff Hours

 

Information Commons Staff Hours

Monday

7:30 a.m. - 10:00 p.m.

 

9:00 a.m. - 9:00 p.m.

Tuesday

7:30 a.m. -10:00 p.m.

 

9:00 a.m. - 9:00 p.m.

Wednesday

7:30 a.m. - 10:00 p.m.

 

9:00 a.m. - 9:00 p.m.

Thursday

7:30 a.m. - 10:00 p.m.

 

9:00 a.m. - 9:00 p.m.

Friday

7:30 a.m. - 8:00 p.m.

 

9:00 a.m. - 9:00 p.m.

Saturday

8:00 a.m. - 4:00 p.m.*

 

Not Staffed

Sunday

CLOSED

 

Not Staffed

 

* Hours subject to change based on availability of staff
** The Information Commons is staffed during these hours. The Commons remains accessible when not staffed, subject to the hours of the Public Square building.

Technology Support Services Contacts

Information Commons Contacts

Main Number: 516.323.4800

Main Number: 516.323.4817

Email: helpdesk@molloy.edu

Email: slewis2@molloy.edu

Website: http://www.molloy.edu/tss

 Website


 

Service Requests

Equipment request form - Please use this form to schedule delivery of technology equipment to your classroom or if you need assistance using classroom technology on a specific date. If you need equipment on a recurring basis, fill out the form and then follow-up with an e-mail to dfriedrich@molloy.edu, helpdesk@molloy.edu.

Work order entry - Please use the work order entry system to request assistance or to report non-working technology.   It is vital that if you are running a class or other event that needs technology or assistance using technology, that you let us know utilizing one of these methods. These systems allow us to keep track of everything and provide seamless service to the community.    

 

David Friedrich
Manager, Technology Support Services
dfriedrich@molloy.edu
516.323.4803

Stephen Lewis Manager
Academic Computing Services
Slewis2@molloy.edu
516.323.4813  

Michael Olivo
Senior Director of MIS and Operations
molivo@molloy.edu
516.323.4840

Contact Us

Questions, comments or suggestions about our services? Feel free to drop us a quick note!

Of course, feel free to Contact Us.

Technology Support Services
1000 Hempstead Avenue Kellenberg Hall, Room K022 Rockville Centre, New York 11571-5002

516.323.4800

helpdesk@molloy.edu