Technology Support Services is located in the lower level of Kellenberg, Room 022. The Information Commons is located on the second floor of the Public Square.

Service Requests

Equipment request form: Use this form to schedule delivery of technology equipment to your classroom or if you need assistance using classroom technology on a specific date. If you need equipment on a recurring basis, fill out the form and then follow-up with an email to mpalacios@molloy.edu, helpdesk@molloy.edu or molivo@molloy.edu.

Work order entry: Use the work order entry system to request assistance or to report non-working technology.

It is vital that if you are running a class or other event that needs technology or assistance using technology, that you let us know utilizing one of these methods. These systems allow us to keep track of everything and provide se a.m.less service to the community. We thank you for reading this important message and look forward to providing exceptional service

Mauricio Palacios - Manager, Technology Support Services
mpalacios@molloy.edu
516.323.4818

Stephen Lewis - Manager, Academic Computing Services
Slewis2@molloy.edu
516.323.4813

Michael Olivo - Director of MIS and Operations
molivo@molloy.edu
516.323.4840

Technology Support Services main phone: 516.323.4800

Support Hours

Monday to Thursday: 7:30 a.m. to 10 p.m.
Friday: 8 a.m. to 8 p.m.
Saturday: 9 a.m. to 5 p.m.
Sunday: 10 a.m. to 6 p.m. (Information Commons Only)

Mauricio Palacios
Manager, Technology Support Services
516.323.4818
mpalacios@molloy.edu

Michael Olivo
Director of MIS and Operations
516.323.4840
molivo@molloy.edu