Office Hours and Contact Information

Technology Support Services is located in the lower level of Kellenberg, Room 022. The Information Commons is located on the second floor of the Public Square.

 

Technology Support Services
Staff Hours

 

Information Commons Staff Hours

Monday

7:30 a.m. - 10 p.m.

 

8 a.m. - 10 p.m.

Tuesday

7:30 a.m. -10 p.m.

 

8 a.m. - 10 p.m.

Wednesday

7:30 a.m. - 10 p.m.

 

8 a.m. - 10 p.m.

Thursday

7:30 a.m. - 10 p.m.

 

10 a.m. - 10 p.m.

Friday

7:30 a.m. - 8 p.m.

 

Work Study support

Saturday

9 a.m. - 5 p.m.

 

8 a.m. - 6 p.m.

Sunday

Closed – Calls forwarded to Info Commons staff

 

10 a.m. - 6 p.m.

 

Technology Support Services Contacts

Information Commons Contacts

Main Number: 516.323.4800

Main Number: 516.323.4817

Email: helpdesk@molloy.edu

Email: slewis2@molloy.edu

Website: http://www.molloy.edu/tss

 

Twitter: https://twitter.com/MolloyTSS

 

Service Requests

Equipment request form: Please use this form to schedule delivery of technology equi p.m.ent to your classroom or if you need assistance using classroom technology on a specific date. If you need equipment on a recurring basis, fill out the form and then follow-up with an email to mpalacios@molloy.edu, helpdesk@molloy.edu or molivo@molloy.edu.

Work order entry: Please use the work order entry system to request assistance or to report non-working technology.

It is vital that if you are running a class or other event that needs technology or assistance using technology, that you let us know utilizing one of these methods. These systems allow us to keep track of everything and provide se a.m.less service to the community. We thank you for reading this important message and look forward to providing exceptional service

Mauricio Palacios - Manager, Technology Support Services
mpalacios@molloy.edu
516.323.4818

Stephen Lewis - Manager, Academic Computing Services
Slewis2@molloy.edu
516.323.4813

Michael Olivo - Director of MIS and Operations
molivo@molloy.edu
516.323.4840

Technology Support Services main phone: 516.323.4800

Support Hours

Monday to Thursday: 7:30 a.m. to 10 p.m.
Friday: 8 a.m. to 8 p.m.
Saturday: 9 a.m. to 5 p.m.
Sunday: 10 a.m. to 6 p.m. (Information Commons Only)

Mauricio Palacios
Manager, Technology Support Services
516.323.4818
mpalacios@molloy.edu

Michael Olivo
Director of MIS and Operations
516.323.4840
molivo@molloy.edu

Contact Us

Questions, comments or suggestions about our services? Feel free to drop us a quick note!

Of course, feel free to Contact Us.

Technology Support Services
1000 Hempstead Avenue Kellenberg Hall, Room K022 Rockville Centre, New York 11571-5002

516.323.4800

helpdesk@molloy.edu