Student Refund Policy

Important: We have changed our Student Refund Policy

Beginning in Fall 2016, in order to receive a refund check, students showing a credit balances on their student accounts resulting from anything other than Title IV federal aid must initiate the refund process in writing.

Title IV federal aid includes the following:

·         PELL

·         SEOG

·         Teach Grant

·         Perkins Loan

·         Direct Subsidized and Unsubsidized Loans

·         Direct Parent Plus Loan

All credit balances resulting solely from Title IV federal aid will be refunded automatically within 14 days from the date those funds are disbursed by financial aid.  This will be calculated as follows: 

      Tuition & fees minus all Title IV federal aid (funds listed above) only = credit balance

Credit balances resulting from a combination of sources including Title IV federal aid,  institutional grants and scholarships, outside grants and scholarships, state aid (TAP, APTS, etc.) private student loans, payments made using credit cards, checks or cash, Tuition Management System (TMS) payments will only be refunded when the student requests the refund in writing.  Otherwise the credit balance will remain on the student account and will be applied to any future charges.

Refund Request Forms can be found on the Lions Den at and can be submitted in person or by email sent to Forms will also be available in the Bursar’s Office.

Please feel free to contact the Office of the Bursar with any questions. During the summer, we can be reached Monday through Thursday from 9:00 AM to 5:00 PM. Once Fall classes begin, our hours will be Monday through Thursday 9:00 AM to 7:00 PM and Fridays 9:00 AM to 5:00 PM. We are located in the Wilbur Arts Building, Room 234. Our phone number is (516) 323-4100.

Contact Us

Have questions about anything here? Feel free to drop us a quick note!

Of course, feel free to Contact Us.

Debra O'Connor
Director of Student Financial Services
1000 Hempstead Avenue Wilbur Arts Center, Room W225 Rockville Centre, New York 11571-5002