Return of Title IV/Perkins Loan Specialist

 

DEPARTMENT: Financial Aid
SUPERVISOR:
Director of Financial Aid
HOURS:
9am-5pm; once a week 11am-7pm and during registration.

 Occasional weekend/Open House, Student Accepted Day and Financial Aid nights

Conferences: 1-2 per year - usually requires airline travel

Off-site meetings for NYSFAA or trainings within 10 miles

GRADE/SALARY RANGE: 3

GENERAL PURPOSE

The primary responsibility of this position is to accurately perform the Return of Title IV (RTIV) funds in Financial Aid and run the Federal Perkins Loan Program. The process of RTIV is performed consistently on a weekly basis and incorporates traditional student, students who attend seven-week courses offered in sub-terms or modules. It is necessary to understand the rules and regulations which govern the  RTIV process and ensure that the students are receiving the maximum benefit, and that the college remains in compliance with federal regulations. In addition, this position assists students in all aspects of Financial Aid or refer them to the appropriate person or department when necessary, to assist the personnel in the Financial Aid office to facilitate operations, and to be a team player. Manage the Federal Perkins Loan Program, process documentation, cancellations/deferments, manage default rate, monitor collection agencies & delinquent accounts, run/analyze reports, reconcile funds disbursed/funds reported, troubleshoot technical issues with loan service & IT for automated processes, respond to disputes. Answer phone calls/respond to emails, rotating front desk coverage, counsel students/parents on financial aid, ensure accuracy of documents, stay knowledgeable on financial aid regulations. Participate in campus events (open house/registration, etc.) Present at High School Financial Aid Nights/Workshops.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Run weekly report for student enrollment status changes. Responsibility includes determining and completing all phases of the Return of Title IV process. (time-sensitive) These processes include traditional students, students attending seven-week courses, and all sub-terms
  • Serve as the initial point of contact at the Financial Aid counter.
  •  Effectively communicate with all areas of Enrollment Management to ensure quality service to students.
  • Assist students and parents with any Financial Aid concerns in person or on the phone
  • Work Accepted Students and Open House events as scheduled by Admissions.
  • When asked, assist in High School Financial Aid events.
  •  Join and participate in professional organizations such as NYSFAAA and NASFAA.
  • Attend relevant trainings or conferences, when requested
  • Manage Federal Perkins Loan Program - process documents, prepare and maintain files/records, ensure compliance with regulations, process entrance/exit interviews.
  • Administer holds on transcripts for non-payment, communicate with Bursar/Registrar

 

DESIRED MINIMUM QUALIFICATIONS

  • Microsoft Office Excel, Word
  • Bachelor's degree preferred
  • Associate Degree required
  • A minimum of 3-5 years' experience working with federal financial aid programs and regulations required for this position    

SUPERVISION EXERCISED

TOOLS AND EQUIPMENT USED

Desktop computer, including spreadsheet and word processing software; copy machine; fax machine, printers, and scanners.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk and hear. The employee is occasionally required to walk; use hands and fingers to operate, handle, or feel objects, tools, or controls; and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderately quiet.

The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

Molloy College, an independent, Catholic college, rooted in the Dominican tradition of study, spirituality, service and community, is committed to academic excellence with respect for each person. Through transformative education, Molloy promotes a lifelong search for truth and the development of ethical leadership.

All Molloy College employees are expected to display an understanding of and a commitment to the College's mission and core values; foster relationships with a spirit of inclusivity, compassion and respect; appreciate and celebrate differences and support a welcoming and hospitable environment that is responsive and helpful to all members of the Molloy community and beyond.

TO APPLY: Email resume and cover letter to humanresources@molloy.edu or mail to:

Office of Human Resources, Molloy College
1000 Hempstead Ave.
Rockville Centre, NY 11571-5002
AN EQUAL OPPORTUNITY EMPLOYER Women, minorities, persons with disabilities and veterans are encouraged to apply.