The I.T. department provides every student, faculty member and employee with the services of our helpdesk. They offer assistance with installing and maintaining all of the computers/printers on campus, trouble shooting a variety of problems from software malfunction to network connection and aiding those users who have everyday computer problems.

The helpdesk handles problems relating to email, supported hardware, supported software and dreaded virus infections. We are your first point of contact. Our technicians will make sure your issues are handled promptly and professionally.

Helpdesk Hours
Monday to Thursday: 8 a.m. to 10 p.m.
Friday: 8 a.m. to 8 p.m.

Mauricio Palacios
Manager, Client Services Help Desk & System Support

Helpdesk cell phone: 516.521.9909
*Only for true emergencies or if you cannot reach someone at 516.323.4800.

Service and Work Order Requests


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