Skill Cluster
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The following skills are associated with these clusters. Skills may be used for more than one cluster. Skills should reflect one or more of the four major areas that the perspective employer is looking for. For example, a financial manager might reflect financial, service, management and communication skills.
Administration Skills
Planning, organizing, scheduling, assigning/delegating, directing, interviewing, measuring production, aetting standards. Work under stress. Work with people frequently. Work as a team member. Personnel practices. Analyzing and evaluating management. Negotiating strategies. Problem solving. Program development, decision making and program planning.
Computer Skills
List the types of programs you know, such as word processing, databases, spreadsheets, web design, etc: Microsoft Word, Power Point, Access, Excel, Internet, Dreamweaver, Front Page. Photo Draw, Photoshop, Hyper Studio, Java Script, HTML, DHTML, Cold Fusion, C++, Macintosh, Microsoft Outlook, Publisher, Adobe Acrobat etc.
Service Skills
Counseling, guiding, listening, leading and coordinating. Respond to emergencies, teaching/training, work evenings/weekends. Work independently. Knowledge of subject. Agencies' policies. Community resources. Human behavior principles, work under hazardous conditions. Program planning/development.
Supervisory Skills
Instructing, organizing (people, data, things), delegating responsibilities, negotiating, motivating others. Evaluating people and data. Problem solving, implementing, researching, adaptability, coordinating, flexibility, decision making, staff development, assigning, scheduling, inspecting etc.
Financial Skills
Analyzing, calculating, projecting, budgeting. Recognize problems, Able to concentrate, handle detail work, work under tight deadlines, orderly thinking, accounting procedures; data processing, operate business machines, record-keeping, financial concepts, investment principles, estimating and bidding, fund raising, bookkeeping etc.
Interpersonal Skills
Assertive, adaptable, confident, cooperative, dependable, relate well with others. Convey warmth/caring, demonstrate empathy. Develop rapport, listening, use humor, trustworthy, motivated, tactful, reflective etc.
Creative Skills
Idea creation, painting/drawing, designing, color coordination, writing, innovative, remodeling, artistic talent, craft talent, acting, spatial relations, performing arts etc.
Public Relations Skills
Planning, conducting, maintaining a favorable image, informing the public, consulting, write news releases, researching, representing, work with people, work under stress, work long hours, work odd hours, media process, human relations etc.
Sales Skills
Contacting, persuading, reviewing products, inspecting products, determining, informing buyers, promoting sales, work outdoors/indoors. Work with people, work under stress, work long hours, knowledge of products, human relations, financing, budgeting, marketing, advertising etc.
Language Skills
Writing, editing, communicating verbally, proofreading, public speaking, negotiating, persuading, motivating, teaching/training, foreign languages (written and verbal).