The I.T. department provides every student, faculty member and employee with the services of our helpdesk. They offer assistance with installing and maintaining all of the computers/printers on campus, trouble shooting a variety of problems from software malfunction to network connection and aiding those users who have everyday computer problems.

The helpdesk handles problems relating to email, supported hardware, supported software and virus infections. We are your first point of contact. Our technicians will make sure your issues are handled promptly and professionally.

Helpdesk Hours
Monday to Thursday: 7:30 a.m. to 10 p.m.
Friday: 8 a.m. to 8 p.m.
Saturday: 9 a.m. to 5 p.m.
If line is busy please leave a detailed message with call back number.

Mauricio Palacios
Manager, Client Services Help Desk & System Support

Service and Work Order Requests

Contact Us

Questions, comments or suggestions about our services? Feel free to drop us a quick note!

Of course, feel free to Contact Us.

IT Helpdesk
1000 Hempstead Avenue Kellenberg Hall, Room K022 Rockville Centre, New York 11571-5002